We're here to help.
We usually respond same day. During busy times or holidays, it may take up to 24 hours.
Log in to your MasterPeace account to view your full tracking information — no need to wait for an email.
Once logged in, follow these steps
Click My Orders in the left sidebar
Find your order in the list
Click View Details
Click the tracking number
A popup will appear — the tracking number links directly to your shipment status.Use the contact form and include your order number and the email address used at checkout. Our team will track it down for you.
International orders generally take 10–21 business days, though customs, import processing, duties, taxes, tariffs, or local delivery delays can sometimes extend delivery to 15–45 business days.
International orders currently receive one complimentary extra bottle of MasterPeace when the order has 3 or more individual product units of anything on our shop page in the cart. The complimentary bottle should automatically appear in the cart before checkout.
If you believe there is an issue with your order, please reply to us as soon as possible with your order details so our team can review. If the order has already been processed or shipped, we may not be able to make changes.
With a member account you can then share your auto-generated referral link with others. Referral partners earn 25% on qualifying direct purchases and 5% on qualifying second-tier purchases. Referral earnings are generally tied to qualifying shipped orders.
Payouts are currently processed through Wise during the first week of each month for eligible accounts with a minimum balance of $100 USD and a Wise payout email added in the profile.
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