Privacy Policy
Human Consciousness Support LLC
1Introduction
This Privacy Policy explains how Human Consciousness Support LLC ("Company," "we," "us," or "our") collects, uses, stores, shares, and protects personal information when you visit or use masterpeacebyhcs.com, purchase products or services, create an account, participate in Autoship, contact support, communicate with us, or otherwise interact with us.
By using our website, purchasing products or services, submitting information, or communicating with us, you acknowledge that your personal information may be collected, used, disclosed, and processed as described in this Privacy Policy.
This Privacy Policy applies to information collected through our website, customer accounts, checkout process, Autoship services, customer support, phone orders, marketing communications, referral or Private Member programs, and related business operations.
2Information We Collect
Human Consciousness Support LLC may collect personal information directly from you, automatically through technology, and from third-party service providers.
The types of information we may collect include:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment-related information
- Order history
- Account login details
- Autoship status, frequency, next charge date, and order preferences
- Payment method tokens or references stored by our merchant processor
- IP address
- Device information
- Browser information
- Cookie and analytics data
- Website usage data
- Customer support messages
- Email communications
- SMS/text communications
- Phone call recordings
- Referral or Private Member program information
- Referral link tracking
- Commission or referral earning records
- Wise payment email or payout details
- Bank or payment payout details
- Social media handles or promotional methods, if provided in the future
- Health, wellness, or personal information you voluntarily provide in emails, forms, customer support messages, phone calls, or other communications
We do not intentionally collect more personal information than is reasonably necessary for our business, legal, operational, fraud-prevention, payment, fulfillment, marketing, support, or compliance purposes.
3Sensitive Information and Voluntary Health Information
Some information you voluntarily provide may include health, wellness, lifestyle, or personal information. For example, you may voluntarily share health-related concerns, wellness goals, product experiences, medication information, symptoms, or personal circumstances when contacting us or asking product-related questions.
Human Consciousness Support LLC does not require you to provide health or medical information to purchase products. If you choose to provide such information, you acknowledge that you are doing so voluntarily.
We may use voluntarily provided health or wellness-related information only for limited purposes, such as responding to your inquiry, providing customer support, helping process your request, documenting communications, or improving customer service.
Our products and services are for general wellness purposes only. We do not use voluntarily provided health information to provide medical advice, diagnosis, treatment, or healthcare services.
4Payment Information
When you make a purchase, your payment is processed through a third-party merchant processor or payment service provider.
Human Consciousness Support LLC does not intentionally store full credit card numbers in its own systems. Payment method tokens, transaction records, authorization details, and limited payment-related information may be stored by our merchant processor or payment service provider to process orders, support Autoship, prevent fraud, manage refunds or disputes, and comply with legal and accounting obligations.
For Autoship orders, your payment method may be stored by the merchant processor in tokenized or otherwise secured form so recurring charges can be processed according to your selected schedule.
For phone orders, agents may enter payment information directly into a secure checkout or payment screen. To reduce risk and support payment security, call recordings should be paused or muted before full card details or card verification codes are spoken and resumed after such payment information has been entered.
Human Consciousness Support LLC does not authorize employees, agents, or contractors to write down, store, copy, or retain full card numbers or card verification codes outside approved secure payment systems.
5How We Use Personal Information
Human Consciousness Support LLC may use personal information for the following purposes:
- To operate and maintain our website
- To process orders and payments
- To ship and deliver products
- To manage Autoship subscriptions
- To create and manage customer accounts
- To provide customer support
- To respond to inquiries, emails, texts, phone calls, and support requests
- To process phone orders
- To send order confirmations, shipping updates, account notices, and service communications
- To send marketing emails, SMS messages, abandoned cart reminders, promotions, and product updates where permitted
- To manage unsubscribe requests and communication preferences
- To administer referral or Private Member programs
- To track referral links and referral earnings
- To process payout information for eligible referral/private member participants
- To improve products, services, website functionality, customer experience, and business operations
- To analyze website traffic, advertising performance, and customer behavior
- To personalize advertising, marketing, and website content
- To detect, prevent, and investigate fraud, chargebacks, abuse, security incidents, or unauthorized activity
- To enforce our Terms and Conditions, Autoship terms, referral terms, and other agreements
- To comply with legal, tax, accounting, regulatory, and reporting obligations
- To protect the rights, safety, property, and security of Human Consciousness Support LLC, users, customers, and third parties
6Cookies, Tracking Technologies, and Advertising
Human Consciousness Support LLC and its third-party service providers may use cookies, pixels, tags, scripts, analytics tools, advertising technologies, and similar tracking technologies to collect information about your interactions with our website, advertisements, emails, and digital content.
These technologies may be used to:
- Operate and improve the website
- Remember preferences
- Analyze traffic and user behavior
- Measure advertising effectiveness
- Track conversions
- Support abandoned cart reminders
- Deliver targeted or personalized advertising
- Understand how users interact with our site and marketing
We may use tools such as:
- Google Analytics
- Google Ads tracking
- Meta/Facebook Pixel
- TikTok Pixel
- HubSpot
- Zapier
- CRM and customer support tools
- Other analytics, marketing, advertising, and operational tools
These third-party tools may collect information such as IP address, device information, browser type, pages visited, actions taken, referring URLs, purchases, and interactions with advertisements or emails.
Some advertising technologies may be considered "sharing" or "targeted advertising" under certain privacy laws, including California privacy laws.
We do not sell personal information to data brokers.
Where required by law, we will provide privacy choices or opt-out mechanisms related to cookies, targeted advertising, or sale/sharing of personal information.
7Email, SMS, and Marketing Communications
Human Consciousness Support LLC may use your contact information to send communications related to your account, orders, Autoship subscriptions, customer support, product updates, promotions, abandoned cart reminders, and marketing messages.
These communications may include:
- Order confirmations
- Shipping updates
- Autoship notices
- Account notices
- Customer support responses
- Product updates
- Promotional emails
- SMS/text messages
- Abandoned cart reminders
- Referral or Private Member program communications
You may unsubscribe from marketing emails by using the unsubscribe link included in marketing emails.
You may opt out of SMS/text marketing by replying STOP, where supported, or by contacting us at:
Even if you unsubscribe from marketing communications, Human Consciousness Support LLC may still send you transactional or service-related communications, including order confirmations, shipping notices, Autoship-related notices, account messages, payment notices, security alerts, customer support responses, and legally required communications.
Message and data rates may apply for SMS/text messages. Consent to receive marketing communications is not required as a condition of purchasing products or services, unless otherwise permitted by applicable law.
8Autoship and Customer Accounts
If you create an account or enroll in Autoship, Human Consciousness Support LLC may collect, store, and process information related to your account and recurring orders.
This may include:
- Account login details
- Order history
- Autoship status
- Autoship frequency
- Products and quantities selected
- Next charge date
- Shipping information
- Billing information
- Payment method token or reference stored by the merchant processor
- Customer support history
- Cancellation, pause, skip, or modification requests
We use this information to operate your account, process Autoship orders, manage recurring billing, ship products, provide support, prevent fraud, resolve disputes, and comply with legal, tax, accounting, and business obligations.
You may manage Autoship through your account, including canceling, pausing, skipping, updating products or quantities, updating delivery frequency, or updating your payment method, where such features are available.
9Private Member, Referral, and Payout Information
Human Consciousness Support LLC may operate Private Member, referral, influencer, white label, reseller, or other program-specific arrangements.
If you participate in a referral or Private Member program, we may collect and process information necessary to operate the program, including:
- Name
- Email address
- Phone number
- Account information
- Referral link tracking
- Referral attribution
- Commission or referral earning records
- Wise payment email or payout information
- Bank or payment payout details
- Communications related to referrals, payouts, and program compliance
- Social media handles, promotional methods, or marketing channels, if provided or required in the future
We use this information to track referrals, calculate referral earnings, process payouts, prevent fraud, enforce program terms, comply with legal obligations, and manage business operations.
Participation in any Private Member, referral, influencer, reseller, white label, or similar program may be subject to additional agreements or program-specific terms.
10Phone Orders and Call Recordings
Human Consciousness Support LLC may allow orders, customer support, Autoship changes, payment authorizations, or other requests to be handled by phone.
Phone calls may be recorded for quality assurance, training, fraud prevention, dispute resolution, order verification, compliance, and customer support purposes.
Before collecting personal information or processing a phone order, our representative should notify you if the call may be recorded and request your consent to continue.
For phone orders, our representatives may collect information necessary to complete the transaction, including your name, shipping address, billing details, product selection, and payment information.
Payment information should be entered directly into an approved secure checkout or payment processing system. Call recordings should be paused or muted before full credit card details or card verification codes are spoken and resumed only after such payment information has been entered.
Human Consciousness Support LLC does not authorize employees, agents, or contractors to write down, store, copy, or retain full credit card numbers or card verification codes outside approved secure payment systems.
11How We Share Personal Information
Human Consciousness Support LLC may share personal information with third parties as necessary to operate our business, provide products and services, process transactions, fulfill orders, communicate with users, comply with legal obligations, and protect our rights.
We may share personal information with:
- Merchant processors and payment service providers
- Shipping carriers
- Distribution companies and fulfillment providers
- Amazon shipping, TikTok Shop, or other marketplace/shipping-related providers
- Website hosting providers
- Analytics providers
- Advertising and marketing platforms
- Email and SMS providers
- CRM, customer support, and sales platforms
- HubSpot
- Zapier
- Fraud prevention and security providers
- Professional advisors, including attorneys, accountants, consultants, and insurers
- Government authorities, regulators, courts, or law enforcement where required or permitted by law
- Program-specific partners where necessary for referral, Private Member, influencer, reseller, white label, coaching, or service-related arrangements
We may also share personal information if necessary to:
- Process orders and payments
- Ship and deliver products
- Manage Autoship
- Provide customer support
- Send emails, texts, and service communications
- Analyze website performance
- Deliver or measure advertising
- Detect and prevent fraud, abuse, chargebacks, or unauthorized activity
- Enforce our Terms and Conditions or other agreements
- Comply with legal, tax, accounting, regulatory, or reporting obligations
- Protect the rights, safety, property, or security of Human Consciousness Support LLC, users, customers, and third parties
We do not sell personal information to data brokers.
12Shipping, Fulfillment, and Delivery Providers
Human Consciousness Support LLC may use distribution companies, fulfillment providers, shipping carriers, marketplace services, or related logistics providers to process, pack, ship, deliver, track, and confirm customer orders.
Because shipping methods may vary by customer, location, cost, delivery speed, availability, or operational needs, your shipping information may be shared with different carriers or logistics providers, including but not limited to:
- USPS
- UPS
- FedEx
- DHL
- Canada Post
- Amazon shipping services
- TikTok Shop-related shipping or fulfillment services
- Other regional, national, international, or third-party shipping providers
Shipping and delivery providers may collect or process personal information according to their own privacy policies, terms, systems, and legal obligations.
Human Consciousness Support LLC is not responsible for the privacy practices, delivery actions, delays, errors, losses, or policies of third-party shipping or fulfillment providers.
13Legal Compliance, Fraud Prevention, and Safety
Human Consciousness Support LLC may collect, use, retain, and disclose personal information where necessary or appropriate to:
- Comply with applicable laws, regulations, legal processes, subpoenas, court orders, and government requests
- Maintain tax, accounting, and business records
- Prevent, detect, investigate, or respond to fraud, chargebacks, abuse, unauthorized activity, security incidents, or policy violations
- Protect the rights, safety, property, and security of Human Consciousness Support LLC, users, customers, employees, contractors, service providers, and third parties
- Enforce our Terms and Conditions, Autoship terms, Privacy Policy, Private Member agreements, referral terms, reseller terms, white label terms, influencer agreements, coaching agreements, or other applicable agreements
- Resolve disputes, collect amounts owed, respond to claims, or defend legal rights
We may retain and disclose information where we believe it is reasonably necessary to protect against harm, fraud, misuse, illegal activity, or liability.
14International Users and Data Transfers
Human Consciousness Support LLC operates from the United States, but users may access the website, purchase products, receive services, or communicate with us from Canada, the United Kingdom, the European Union, Australia, and other countries.
By using our website, purchasing products or services, creating an account, submitting information, or communicating with us, you acknowledge that your personal information may be collected, processed, stored, transferred, and accessed in the United States and other countries where we or our service providers operate.
Privacy and data protection laws in these countries may differ from the laws in your country of residence.
Where required by applicable law, Human Consciousness Support LLC will take reasonable steps to protect personal information transferred across borders, including by using appropriate contractual, technical, organizational, or other safeguards.
15GDPR and UK GDPR Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data protection laws, you may have certain rights regarding your personal information, subject to applicable limitations and verification requirements.
These rights may include:
- The right to access personal information we hold about you
- The right to request correction of inaccurate or incomplete personal information
- The right to request deletion of personal information
- The right to restrict or object to certain processing
- The right to request portability of personal information
- The right to withdraw consent where processing is based on consent
- The right to object to direct marketing
- The right to lodge a complaint with a data protection authority
We may process personal information based on one or more lawful bases, including:
- Your consent
- Performance of a contract or taking steps before entering into a contract
- Compliance with legal obligations
- Our legitimate interests, including operating our business, processing orders, preventing fraud, improving services, communicating with users, marketing where permitted, enforcing agreements, and protecting our rights
- Other lawful bases permitted by applicable law
To exercise privacy rights, you may contact us at:
We may need to verify your identity before responding to a privacy request. We may also deny or limit requests where permitted by law, including where information must be retained for legal, tax, accounting, fraud prevention, dispute resolution, security, business records, or contractual purposes.
16Canada Privacy Rights
If you are located in Canada, we will handle personal information in accordance with applicable Canadian privacy laws, including where applicable the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial privacy laws.
We collect, use, and disclose personal information for purposes identified in this Privacy Policy, including order processing, shipping, payment processing, customer support, Autoship management, marketing communications, fraud prevention, legal compliance, and business operations.
You may request access to or correction of your personal information, subject to applicable legal limitations and verification requirements.
Privacy-related requests may be submitted to:
17California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other applicable California privacy laws.
Subject to legal limitations and verification requirements, California residents may have the right to:
- Know what categories of personal information we collect, use, disclose, sell, or share
- Know the categories of sources of personal information
- Know the business or commercial purposes for collecting, using, disclosing, selling, or sharing personal information
- Know the categories of third parties to whom personal information is disclosed
- Request access to personal information
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information, where applicable
- Limit the use or disclosure of sensitive personal information, where applicable
- Not be discriminated against for exercising privacy rights
Human Consciousness Support LLC does not sell personal information to data brokers.
However, our use of analytics tools, advertising pixels, retargeting technologies, and similar tracking tools may be considered "sharing" or targeted advertising under certain privacy laws.
California residents may submit privacy requests to:
Where required by law, we will provide mechanisms to opt out of applicable sale, sharing, or targeted advertising activities.
18Cookies and Privacy Choices
You may be able to control cookies and tracking technologies through your browser settings, device settings, platform settings, or available privacy tools.
Depending on your location and applicable law, you may have the right to opt out of certain analytics, advertising, retargeting, sale, sharing, or targeted advertising activities.
If we provide a cookie banner, consent tool, privacy preference center, or opt-out mechanism, you may use those tools to manage your preferences.
Disabling cookies may affect website functionality, account features, checkout, Autoship management, analytics, advertising, and user experience.
At this time, the availability and functionality of cookie choices may depend on your browser, device, location, and applicable third-party tools.
19Data Retention
Human Consciousness Support LLC retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may retain personal information for purposes including:
- Providing products and services
- Managing customer accounts
- Processing orders and Autoship subscriptions
- Maintaining business records
- Complying with tax, accounting, legal, regulatory, and reporting obligations
- Preventing fraud, abuse, chargebacks, and unauthorized activity
- Resolving disputes
- Enforcing agreements
- Maintaining security
- Supporting customer service
- Protecting our legal rights
When personal information is no longer reasonably needed, we may delete, anonymize, archive, or otherwise handle it in accordance with applicable law and business requirements.
20Data Security
Human Consciousness Support LLC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the internet, electronic storage, website operation, payment processing, email communication, text communication, or digital system is completely secure.
We cannot guarantee absolute security of personal information. You are responsible for maintaining the confidentiality of your account login information and for notifying us if you believe your account or personal information has been compromised.
21Children's Privacy
Our website, products, and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
We also do not knowingly target children under 16 for marketing or tracking purposes.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete such information.
If you believe a child has provided personal information to us, please contact us at:
22Your Privacy Requests
You may contact Human Consciousness Support LLC to request access, correction, deletion, restriction, portability, withdrawal of consent, marketing opt-out, or other privacy rights available under applicable law.
All privacy-related requests must be submitted to:
We may request information to verify your identity before processing a request.
We may deny, limit, or delay requests where permitted by law, including where information is needed for:
- Legal compliance
- Tax or accounting obligations
- Fraud prevention
- Chargeback or dispute defense
- Security
- Business records
- Contract performance
- Enforcement of agreements
- Protection of legal rights
23Changes to This Privacy Policy
Human Consciousness Support LLC may update, modify, or revise this Privacy Policy at any time.
Any changes will be posted on this page. Your continued use of the website, products, services, account features, Autoship, or communications with us after changes are posted constitutes your acknowledgment of the updated Privacy Policy.
You are responsible for reviewing this Privacy Policy periodically.
24Contact Information
For privacy-related questions, requests, or concerns, contact:
- Human Consciousness Support LLC
- Website: masterpeacebyhcs.com
- Email: help@masterpeacebyhcs.com